How to Entertain Your Customers So They Remember You

There are many ways to do this. Game ticketsIt's all a matter of getting a heads up before each
are a time-proven strategy, of course, only notact (there are usually three acts) and getting
everyone likes sports. A dinner at a fancygood drinks in the intermission (with three acts,
restaurant is always a potential deal clincher. Andthere are normally two intermissions). All you
so forth.have to do, really, is select a good piece, find out
Everyone does it, though. It's expected.all about it, and be your customer's guide. Instruct
Predictable. Routine.them before each act (tell them the story, explain
If you want to be remembered by your client,about the moments they should pay especial
though, you might as well try something unusual,attention to, throw in a couple of nuances and
something that'll set you apart from the rest oftips, relate some of the piece's history, etc).
executives who only entertain their customersIt's not rocket science. There are only about
because they have to. Most customers can feelsixteen great, invariably entertaining operas in the
they're being entertained as a matter ofworld. If you're thoughtful and helpful, your
necessity. They still like the entertainment, but thecustomer will remember you fondly forever,
rest depends on their mood and your personalESPECIALLY if they have no prior opera
charm, and should the fillet mignon beexperience. Sounds like an interesting idea, doesn't
overcooked, they might become upset.it? Still, the problem is you don't know much about
Maybe you should try something completelyopera, so you wouldn't be able to give your
different. Unusual. Unique. Fail safe.customer a heads-up, etc.
Like opera.Well, the problem is soon remedied ... How soon?
Wait a minute, what a minute! OPERA?(By the way, did I just mention that there are
Two problems. One, your customer may notonly sixteen good operas in the entire repertoire?
know anything about opera. Two, you may notYes, I believe I did). You can attend courses given
know anything about opera.by opera professionals, or you could enroll in
Still, you want to be remembered andmusic school and spend some years studying
appreciated. You want to give your client amusic theory and other opera-related disciplines.
once-in-a-lifetime experience. Maybe. Still - opera?Alternatively, you could listen to my three-hour
The problem folks have with opera is they don'tcourse once (or twice) and become an opera
know what's going on when they attend aexpert. Seriously.
performance.